Privacy Policy

Welcome to NORTH KHORASAN. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or purchase our products.

1. Who We Are

NORTH KHORASAN
Nature of Business: Clothing / Apparel
Mobile: 977876777
Email: mohammedrashique68@gmail.com

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, shipping and billing address.
• Account data: username, password and order history if you create an account.
• Payment information: payment card details collected by our payment processors (we do not store full card details on our servers).
• Technical data: IP address, browser type, device information, and pages visited (collected via cookies and similar technologies).
• Marketing data: preferences and communication choices when you opt-in to receive newsletters or promotions.

3. How We Use Your Information

We use personal information to:

• Process and fulfil orders, manage returns and refunds.
• Communicate order updates, customer support, and important service messages.
• Improve our website, products, and user experience through analytics.
• Provide personalized offers and marketing (only with your consent where required).
• Prevent fraud and protect the security of our customers and systems.

4. Legal Basis for Processing (where applicable)

If you are in a jurisdiction that requires us to state a legal basis (e.g., GDPR), we typically process data based on:

• Performance of a contract (orders and delivery).
• Consent (marketing communications and cookies where required).
• Legitimate interests (fraud prevention, site analytics, and improving services), balanced against your rights and expectations.

5. Sharing & Disclosure

We may share personal information with:

• Service providers: payment processors, delivery partners, hosting providers, and customer support platforms.
• Legal & safety: when required by law or to respond to lawful requests from public authorities.
• Business transfers: in the event of a merger, acquisition, or sale of assets (we will notify affected users).

We do not sell your personal information to third parties.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate our website and analyze usage. Cookies may be:

• Essential: required for core site functions (e.g., shopping cart).
• Performance & analytics: to help us understand how visitors use the site.
• Marketing: to deliver relevant advertising and measure campaign effectiveness (only with your consent where required).

You can manage or disable cookies via your browser settings, but doing so may affect site functionality.

7. Third-Party Links

Our site may contain links to third-party websites (payment gateways, social media, or partners). We are not responsible for the privacy practices of those sites — please review their privacy policies directly.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data from loss, misuse, and unauthorized access. However, no internet transmission is completely secure — if you suspect a breach, contact us immediately at the email above.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of data and the purpose for which it was collected.

10. Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you.
• Correcting inaccurate or incomplete data.
• Requesting deletion or restriction of processing.
• Objecting to processing and withdrawing consent (for marketing).
• Data portability for certain information you provided.

To exercise these rights, contact us at mohammedrashique68@gmail.com. We may need to verify your identity before processing requests.

11. Children’s Privacy

Our site is not intended for children under 13 (or a higher age where required by law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will take steps to delete it.

12. International Transfers

If personal data is transferred outside your country, we will take steps to ensure adequate safeguards are in place to protect your information in accordance with applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will post the updated policy with a new "Last updated" date. Continued use of our site after changes indicates acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at the email above.