Terms & Conditions

Welcome to NORTH KHORASAN. These Terms & Conditions ("Terms") govern your use of our website, products, services and any purchases you make from us. By accessing or using our website or placing an order, you agree to be bound by these Terms.

1. About Us

Company: NORTH KHORASAN
Nature of Business: Clothing / Apparel
Contact Mobile: 977876777
Email: mohammedrashique68@gmail.com

2. Definitions

"We", "us", "our" means NORTH KHORASAN. "You", "your" refers to the customer or visitor using the website. "Products" means clothing and related items sold on our site.

3. Orders & Acceptance

• All orders placed via the website are subject to acceptance by us. We may refuse or cancel any order for any reason, including product availability, errors in description or pricing, or suspected fraud.
• An order confirmation email does not constitute acceptance — it simply acknowledges we have received your order. We will confirm acceptance when we ship the product or explicitly notify you that your order is accepted.

4. Prices & Payment

• Product prices are shown on the website and are inclusive of taxes where applicable unless otherwise stated.
• We accept payments via the payment methods displayed on the checkout page. Payment must be received in full before order processing and dispatch.
• In the event of an obvious pricing error, we reserve the right to cancel the order and refund you in full.

5. Shipping & Delivery

• Delivery times quoted on the site are estimates. We will make reasonable efforts to meet delivery estimates but are not liable for delays caused by third-party carriers, customs, or other events outside our control.
• Risk of loss and title for products pass to you upon delivery to the carrier (or if you pick up the item in person, upon pickup).

6. Returns, Exchanges & Refunds

• If you are not satisfied with your purchase, please contact us at mohammedrashique68@gmail.com within the returns period shown on the product page. Returns are subject to our returns policy and item condition (unworn, tags attached, original packaging).
• Certain items (e.g., intimate apparel, customized products) may not be eligible for return — check the product page for specific details.
• Refunds will be processed once we receive and inspect the returned item. Refunds will be issued using the original payment method, unless otherwise agreed.

7. Product Information

We strive for accuracy in product descriptions, images, sizing and colors. However, colors and sizes may vary slightly from images or measurements shown on the site due to screen settings and production tolerances. We are not responsible for minor variations.

8. Intellectual Property

All content on this website (text, images, logos, designs, trademarks) is the property of NORTH KHORASAN or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify or create derivative works without our prior written permission.

9. User Conduct

You agree not to misuse the website (including attempting to gain unauthorized access to systems, scraping, or posting harmful content) and to comply with applicable laws. We reserve the right to terminate or suspend accounts that violate these Terms.

10. Privacy

We collect and process personal information necessary to provide our services. Please review our Privacy Policy for details on how we collect, use and protect your personal data.

11. Limitation of Liability

To the fullest extent permitted by law, NORTH KHORASAN and its officers, directors, employees or agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the site or purchase of products. Our total liability for any claim arising out of or relating to these Terms or our services will not exceed the amount you paid for the relevant product(s).

12. Force Majeure

We will not be liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet failures, or other force majeure events.

13. Third-Party Links

The site may contain links to third-party websites. These links are provided for convenience only; we do not control and are not responsible for third-party sites or content.

14. Changes to Terms

We may update these Terms from time to time. When changes are made we will post the updated Terms on this page with a revised "Last updated" date. Continued use of the site after changes indicates acceptance of the updated Terms.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts located in India unless otherwise required by law.

16. Contact Information

If you have questions about these Terms, please contact us at the email above.